Privacy

Overview

Enpramex respects your privacy. This policy explains how we collect, use, share, and protect personal information across our corporate and retail digital surfaces, including enpramex.com and Pemex-branded retail experiences in the United States.

• Applies to website visitors, applicants, business contacts, and loyalty members.
• Does not cover third-party sites we link to or partner stations operated under franchise agreements.

What we collect

We collect only what we need to run the business and respond to you.

• Contact details you submit through forms (name, email, company, message).
• Account data for the loyalty program (phone number, station preferences, transaction history).
• Technical data your browser provides (IP, device, language, referrer).
• Usage signals from analytics tools to improve the experience.

How we use it

We use information to operate, secure, and improve the experience — never to sell it.

• Respond to inquiries and route trading or partnership conversations to the right desk.
• Administer loyalty accounts, redemptions, and station-level offers.
• Detect fraud, abuse, and security incidents across our digital surfaces.
• Measure site performance and product interest in aggregate.

Cookies & tracking

We use a small set of cookies and similar technologies. You can disable non-essential cookies in your browser at any time.

• Strictly necessary cookies keep the site working (session, security).
• Analytics cookies help us understand traffic patterns in aggregate.
• We do not deploy cross-site advertising trackers on enpramex.com.

Sharing & processors

We share information only with vetted processors that help us run the business under contract — never with data brokers.

• Cloud hosting, email delivery, analytics, and customer-support tooling.
• Regulators, auditors, or law enforcement when legally required.
• Corporate affiliates and successors in connection with a corporate transaction.

Your rights

Depending on where you live, you may have rights to access, correct, delete, port, or object to processing of your personal data.

• Submit a request via the Contact page or write to our compliance team.
• We respond within the timelines required by applicable law.
• You may also lodge a complaint with your local data-protection authority.

Contact

For privacy questions, reach our compliance team via the addresses listed on the Contact page. Final policy copy will be supplied by counsel.